Company

8x8

Released at

2023-Mar-16

Close at

2023-Jul-28

Job Type

FULLTIME

Salary

SGD 20000 per MONTH

Location

Singapore, , Singapore

Tags

Company Description

8x8, Inc. (NASDAQ: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.

Job Description

    We are looking for a Technical Program Manager to join our vibrant team in Singapore. This is a uniquely challenging position in our organization, as it combines excellent Program Management skills with strong Scrum Master abilities that are pivotal to the fast-paced development and launch of 8x8 products. The position is part of the 8x8 CPaaS Engineering team. The main focus of your activity will be to ensure the launch of our products on schedule, with superior product quality, and maximum customer availability. You will drive multiple product development teams and work closely with other cross-functional organisations within 8x8 to drive strategic product initiatives to the market.

    Responsibilities
    • Driving agile team execution and following Agile methodology in execution
    • Managing team blockers, overall velocity, scrum of scrums planning/stand up, release planning, and project cadence
    • Driving teams in adopting 8x8 Agile methodology across multiple teams
    • Coaching product owners to create product vision and roadmap
    • Supporting the team in converting existing Product Requirement documents to Jira Product backlog
    • Driving team members in writing effective user stories and estimation. Drive improvement in team velocity
    • Managing bug triage processes and extend Program management processes to align with new product introduction framework
    • Measuring team velocity by tracking value points in sprints and share insight/retrospective learning across the organization
    • Embracing the scrum framework, identify and resolve impediments; track continuous improvement
    • Working with the operating committee on initiatives to support agile transformations across business units

Requirements

    • Technical Program/Project Manager experience
    • Demonstrated experience delivering product successfully with KPI metrics
    • Delivering projects using Agile or Kanban methodology is an absolute must
    • Must be well versed with agile roles and artefacts
    • Strong experience with using Jira
    • Business, as opposed to engineering bent, will be helpful
    • Strong communication skills (written and verbal)
    • Demonstrate a successful track record in driving agile team developments with product quality in a fast-paced environment

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