Join to get premium jobs


Join to get premium jobs


Post Date


Close Date


Job Type



SGD 1000-6000 per MONTH


Singapore, , Singapore

Company Description

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 40 million shoppers across ten markets. Driven by the vision to become the world's most rewarding way to shop, ShopBack is dedicated to saving members money and time, while delivering delightful experiences with every purchase. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$3.7 billion in annual sales for over 15,000 online and in-store partners, with over half a million transactions happening via the platform daily. In 2022, ShopBack expanded its offerings into the realm of financial services with the launch of ShopBack Pay and PayLater - providing members with responsible and convenient payment options at checkout, while empowering partners with more ways to engage potential customers.

Job Description

    • Design and Document ShopBack Business Processes, to ensure requirements from all internal stakeholders are met under the guidance of a mentor.
    • Identify and prioritise backlog of feature requests from the business
    • Monitor and manage releases and bug fixes
    • Work closely with product and engineering teams to integrate third-party solutions with our proprietary backend systems.
    • Train users and drive adoption for the processes released.
    • Conduct user acceptance tests and work with key stakeholders on adoption of new processes.
    • Measure the impact of new processes and measure the productivity improvement metrics
    • Support stakeholders to monitor business metrics through the creation of reports and dashboards


    • Internship period: January to June 2024
    • Strong analytical, problem-solving, communication and decision-making skills.
    • Patient, ability to listen and understand stakeholder concerns.
    • Problem solver, ability to break down a business use case into a series of actionable steps.
    • Solution focused. For a single set of requirements, there could be several solutions. The Business Process Analyst (Salesforce) intern should narrow down the solutions keeping in mind the business goals, user experience and company priorities.
    • Project management skills to manage pipeline, deadlines, prioritization and process.
    • Desire to learn new technologies and tools.

Similar Jobs

No matching job found...

More Jobs Apply Now